Services
We are a smaller caring agency that is able to offer more personalized home care and assistance.
COVID-19
We are fully aware of all the COVD-19 precautions that must be taken. We have been working with patients since the start of Covid-19 in March last year with no problems. If needed, our Carers go into a 5 day isolation period. If there are no symptoms, its assumed that they are safe. Tests can be done at the cost of the client but a Carer would let us know before they are assigned whether they have any symptoms. Most test centres unfortunately will only provide a test if the person is showing symptoms or have been in contact with a person who has COVID-19.
If you wish, the Carer selected could stay in/live in so that there is no back and forth travelling on a daily basis to further prevent the spread of Covid. This includes the patient that requires 24 hour care. They will be relieved by one of the Managers during this time.
The protocols followed are:
- Sanitization upon entry to home
- Masks at all times
- Washing of hands throughout the day for both Carer and Patient
- Sanitization of counter tops, bathrooms, regular linen changes, floors door handles and anything else that is required
- Wearing of gloves when feeding or bathing
In terms of visitors, if the family allow this, the visitors would have to comply with social distancing and all the above protocols. Not more than 1 person at a time will be allowed and visits may not be too often.
ALL PRECAUTIONS WILL BE TAKEN HOWEVER WE CANNOT BE HELD RESPONSIBLE IN ANY WAY AS COVID CAN BE TRANSFERRED IN NUMEROUS WAYS FROM ONE PERSON TO ANOTHER AND THIS WOULD INCLUDE ALL VISITORS TO THE CLIENTS HOME AS WELL AS FAMILY MEMBERS.
Home based Care
Home based care or caregivers for seniors or patients who need assistance with:
- Frail Care
- Alzheimer’s
- Dementia
- Post operative care
- Palliative care
- Cancer
- Stroke
- Companionship (only assisting the frail)
- End of life
- Any debilitating disease
We have found that people who are ill and receive care in the comfort of their own home are far happier and relaxed. Whereas in a frail care or nursing home, the personal attention is shared with other patients. This enables us to form a very close bond with the patient as we are only concentrating on them.
Most elderly wish to remain in their own homes and do not like change.
Homecare is an increasing requirement due to physical problems associated with the elderly or frail, depending on their medical and physical requirements.
Independence & Dignity
Some clients are candidates for a nursing home, others are adamant about being in their home environment and their families seem to prefer this.
Home care is a service that allows people to remain at home rather than be transferred to a residential nursing home or hospital. This enhances independence and dignity.
Carers
Our Carer service is flexibe in that we offer relief to the family a few days or a few nights a week as required. It does not have to be a 24 hour care service.
Carers work on a log in system so management is aware of exactly when they start or end a shift. After a shift, a short update is sent to management.
During a shift, a report is completed on the premises of all the activities conducted during the shift e.g: eating times, liquid intake, food, medications, hygiene care, rest and individually many other requirements. The Carers have 24/7 access to management and all medical emergency procedures will be handled and discussed with the family before starting care.
The Carer comes into the home to assist with things such as hygiene, dressing, nail care, hair care, foot care and support with medication.
Feeding is taken care of, if required (special dietary requirements would be discussed with family) in some cases, household tasks including light cleaning and laundry. Often the elderly have pets that make a big difference to their daily lives. Carers assist by feeding pets or walking them. Carers can also look after house plants
Companion
(only assisting the frail)
If the patient is frail and not critically ill or bedridden, our Companions offer the following services (but not limited to)
- Assisting with exercise
- Outings
- Walks
- Reading or hobbies
- Take the patient shopping
- Assisting with arts and crafts
- Extra mural activities, depending on what the individual patient enjoys i.e. chess, playing cards etc
- Assisting with snacks, tea/coffee, lunch
The above will depend on the assessment with the family and the doctors involved.
Optional Extra
We can provide a well balanced home cooked meal, which would be their main meal of the day, whether it’s for lunch or dinner. Please ask for more info if interested.
